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William's broad scope of IT knowledge helps SISD

As we make our way through the summer, our IT Services team has been working countless hours to provide our district with the best technology.  We would like to recognize William McCown and the work he has been doing by naming him this week’s IT Services Employee of the Week! William has been working with SISD for a year as a member of the IT Services team.  For William, there is no such thing as a typical day. William stated “some days I am in the office answering help desk calls and working tickets, and some days I am running all across the district doing various things such as helping teachers with issues in their classroom, working on computers if they have issues, working in the warehouse at the Administration Building or running cables with Bernie.  I do a lot of different things, so it varies all day, every day.” For the summer, William and the IT Services team have set goals to install document cameras across the elementary schools, pull all of the teacher machines around the district and install new monitors and docks for laptops. To accomplish these goals, William and his team have to work together, stay organized and on top of what they have done, what they need to do, and what is coming next as well as travel to each campus multiple times to ensure that everything is done properly.  When asked to name one thing that he would want people to know about his job as an IT Services member, William mentioned that in his line of work the little things matter. William stated that “the majority of the issues that people face technology-wise can be fixed with simple solutions such as restarting the computer.” The work that William and our IT Services team does during the summer is highly important to our teachers and students no matter how small the job may seem. Help us show William that we appreciate all the work he does for our district by liking and sharing this post! #BehindTheScenes #TechTeamBestTeam #TechTeamTuesday

William McCown

William McCown working at a campus